Privacy Policy
Effective Date: January 1, 2026 · Last Updated: September 2026
1. Our Commitment to Your Privacy
Wish Organization (“WISH”, “we”, “our”) is dedicated to safeguarding the personal privacy of our donors, volunteers, beneficiaries, and website visitors. We operate under strict data stewardship standards aligned with both international data protection principles and Islamic ethical duties of confidentiality.
2. Information We Collect
Depending on how you engage with WISH, we may collect:
- Donor Records: Name, email address, transaction reference, designated program, and donation amount for issuing formal receipts and tax records.
- Volunteer Data: Name, phone/WhatsApp number, city, interests, and availability for coordination of local aid drives in Multan.
- Mental Health Inquiries: Confidential contact coordinates and optional intake notes. These are classified as strictly protected clinical communication and are never merged with public or donor registries.
- Website Usage Data: Anonymized telemetry (only if optional Analytics cookies are enabled by user consent).
3. Payment Gateway Security
We do not store, process, or retain raw credit or debit card numbers on our servers. Card transactions are executed through PCI-DSS certified third-party payment gateways. Mobile wallet transfers (JazzCash and Easypaisa) and direct bank transfers are tracked purely through customer-provided transaction reference IDs for audit validation.
4. Beneficiary Protection and Consent
Beneficiary stories and photographs displayed on this website are shared solely with explicit, informed consent. For vulnerable households, orphans, and mental health clients, identifying details are anonymized or masked to uphold human dignity.
5. Third-Party Sharing
We never sell, rent, or lease donor lists or personal details to third parties. Information is only shared with authorized volunteer coordinators on a strict need-to-know basis or when required by Pakistani law.
6. Your Rights
You have the right to inspect, update, or request the erasure of your personal data from our mailing lists or volunteer database at any time. For questions or data requests, please write to us at:
Wapda Town Phase 1, Multan, Punjab, Pakistan
Email: wishorganisation@gmail.com
Helpline: +92 322 6169021